Our strategy is to partner with our customers to:
- Supply a planned maintenance and emergency support package
- Manage operational costs and drive on-going customer benefits
- Provide advice and consultation on recommended spares packages and preventative maintenance
To achieve this, we have a team of in-house service and maintenance engineers providing:
- Planned maintenance
- Service contracts
- Reactive repairs
- Operator training
- Improved output and upgrades and PCL upgrades
All our support services are tailored to each individual customer’s needs, based upon their equipment, on-site resource, production requirements and budget.
Our aftersales team is committed to delivering the highest levels of support both inside and outside of warranty whether it is for service, maintenance, spare parts, or equipment upgrades.
The high level of reliability and build quality of Cygnet Texkimp products means that there are many of our early pieces of equipment still operating within demanding environments. We are able to support both new and early equipment with spares and service support.
To speak to one of our team call us direct on: +44 (0)1606 338748
Cygnet Texkimp offer a wide range of spare parts which can be held at customer site or purchased to order. We respond quickly to customer spares requests.